Compensation:
$15 - $30/hr Full Time, Contract to Hire
Are you a desktop technician with great skills that you can't wait to put to good use? Do you feel un-appreciated or have you become burned out in your current position? Are you looking for something fun and exciting that allows you to work in a supportive environment where you can learn? Are you someone who actually LIKES people and LOVES helping those not-so-fortunate souls who tend to need some computer help? Well, look no further, because we've got the PERFECT position for you!
Rescue Dog Technology is a leading IT services firm located in Milwaukee. We are ready to add another full time, desktop technician to our growing staff. We are looking for a POSITIVE & well-rounded person who likes to engage our clients and has a solid technical background (1-2 years minimum experience). Contract will be for six months with the potential to move to regular full time at completion of the contract.
Applicants should possess the following skills:
- Must have a pleasant demeanor and be able to "smile" through the phone
- Must enjoy working with various personality traits and have a lot of patience
- Must have an industry-standard technical certification (MCP etc…)
- Must have a minimum of 1-2 years of verifiable, recent technical support experience working with:
- Desktops, Laptops, Tablets, Windows, Apple, Android
- Wiring – installation, termination and testing
- Repair of desktops, laptops, chromebooks, etc…
- Installation of various technology – projectors, interactive white boards etc…
- Must be knowledgeable in basic network troubleshooting tools
- Must be knowledgeable in hand tools.
- Basic Mac knowledge and systems administration experience
- Absolutely punctual and reliable in attendance
- Must have a valid driver’s license, reliable vehicle and proof of insurance
- Ability to multi-task and prioritize
- Ability to problem-solve
- Ability to follow written and verbal instructions
- Ability to work in a fast paced changing environment
- On occasion, some heavy lifting (up to 50 lbs.) may be required
- Pass an extensive background check
- Must be available Monday to Friday 07:00 -- 15:00 to provide technical support, escalate issues as necessary, complete ticket and time tracking, etc. . .
Benefits:
We offer flexible hours and the potential to work from home after a 6 month probationary period. We offer employer matched retirement savings.
Please submit your resume and salary expectations to hiring@rdogtech.com if you would like to be considered.
Thank you for your time -- We look forward to meeting you!
The Rescue Dog Technology Team
(No phone calls, please!)